Northwind Analytics, Austin, TX

• Led the redesign of the reporting suite: time-to-insight fell from 6 minutes to 45 seconds for 12,000 weekly users.
• Built a component library adopted by four product teams, cutting the time to ship a new screen by 40%.
• Ran 60+ usability sessions and turned the findings into the quarterly roadmap the whole company plans against.
• Introduced accessibility reviews into the release checklist, taking the core product from 61 to 98 on Lighthouse.

Bright Ledger, Remote

• Designed the onboarding flow that lifted week-one activation from 31% to 58%.
• Partnered with engineering to migrate 120 screens onto a token-driven design system.
• Owned billing end to end, including the dunning emails that recovered $180k of failed payments a year.

Fieldnote Studio, Chicago, IL

• Produced campaign and product artwork for more than 20 client launches, working directly with founders.
• Rebuilt the studio's brand guidelines, which cut design review time roughly in half.